Delete Your Account and Data

You can ask us to delete your Dimension War account and the information tied to it.

How to ask

Write to contact@iotarise.com from the email address of the Google account you play with, or include your friend code, which is shown on the Friends screen. Tell us that you want your account deleted.

What is deleted

• Your account, pilot name and friend code.
• Your friends list, squads and invitations.
• Your statistics, rating and battle pass progress.
• Skins you own.
• The token used to send you notifications.

Deleting an account cannot be undone, and purchases are not refunded.

What is kept

• Records of purchases, for 1 years, because tax law requires it.
• Records of bans for cheating, so a banned player cannot simply start again.
• Match records and crash reports with your identity removed.

How long it takes

We delete your information within 45 days of your request.