Privacy Policy

This policy explains what Dimension War keeps about you, why, and what you can do about it. Dimension War is published by IOTARISE PRIVATE LIMITED, 004 NORA TOWER SATYA THE HERMITAGE, 122006, INDIA ("we").

What we keep

• Your account. A player ID we create for you. If you sign in with Google, the ID Google gives us for your account and your email address.
• Your profile. The pilot name you choose, your friend code, level, rating, and match statistics.
• Your friends and squads. Who you have added as a friend and which squad you are in.
• Your matches. Which matches you played, where you placed, and figures such as kills, damage and accuracy. We use accuracy and similar figures to detect cheating.
• Purchases. What you bought and the receipt Google Play gives us to confirm it. We never see your card or bank details.
• Your device. The phone model and game version, a verdict from Google Play Integrity on whether the app and device are genuine, and a token that lets us send you notifications if you allow them.
• How the game is used. Events such as opening a screen, starting a search for a match, and finishing a match.
• Crashes. The error, the game version and the phone model. Nothing in a crash report says who you are.
• Your network address. Used to limit abuse of our servers and to choose a server near you. It is kept in server logs for 45 days.
• Reports. If you report a player, or are reported, we keep the report.

Voice chat

Voice chat passes through our own voice server so that pilots can hear each other. We do not record or store it.

Ads

Players who have not bought the battle pass are shown ads from Google AdMob. Google may use your device's advertising ID to choose ads. You can reset or delete that ID in your phone's settings. See Google's policy at https://policies.google.com/privacy.

Why we keep it

• To run the game: your account, progress, friends, squads and purchases.
• To keep matches fair: cheat detection, reports and bans.
• To fix and improve the game: usage events and crash reports.
• To pay for the game: ads and purchases.

Who we share it with

• Google, for sign-in, purchases, ads, notifications and checking that the app is genuine.
• Amazon Web Services, which hosts our servers in [region].
• Authorities, when the law requires it.

We do not sell your information.

How long we keep it

We keep your account until you delete it. Records of purchases are kept for [number] years because the law requires it. Match and usage records are kept for 12 months.

Your choices

• You can change your pilot name in Settings.
• You can turn notifications and voice chat off.
• You can ask for a copy of your information, or for it to be corrected or deleted. See Data deletion.

Children

Dimension War is not meant for children under 13 AND in INDIA under 18. [Check with a lawyer: India's data protection law treats anyone under 18 as a child and requires a parent's consent.]

Changes

When this policy changes we publish the new version here with its date.

Contact

contact@iotarise.com. Our grievance officer is Deepak kumar, deepak@iotarise.com.